Attitude required of supporters

For supporters

The needs of bereaved family members vary, but many families are looking for the following types of support:

  •  Confirmation of the safety and whereabouts of loved one or information about the possibility of survival.
  •  Facts about the circumstances of a loved one’s death.
  •  Mental support to alleviate anxiety.
  •  Information about future daily living and other available support.
  •  Resources that can provide consultation for family members about what they can do now and matters they are worried about

(There are various other requests as well)


Regardless of your position, when you are involved with them as a supporter, you should understand what is useful for those who lost loved ones in disasters. It is important that you provide support properly with cautious consideration.


Bereavement and loss of imperative things can lead to numerous emotional states, such as grief, mistrust, despair, denial, and anger. Some people may become expressionless as if they lost their emotions.  Others may behave as if nothing had happened, or cry and even shout at people supporting them.

These are common reactions that people under difficult conditions show. Supporters need to keep a comprehensive mind and understand the behaviors they show after suffering from disasters and accept their potentially difficult attitudes.